Booking deposit update and new Terms &Conditions for 2026 onwards

We’re making some important updates to our booking process for all 2026 stays, including a change to our deposit system and an update to our Terms & Conditions.

Updated deposit system

• • The deposit will be 20% of the total hire charge, or £100, whichever is greater.

    • • If your booking total is over £500, your deposit will be 20%.
    • • If your booking total is under £500, your deposit will be a flat £100.

Booking Terms & Conditions – what you need to know

To make things easier, here’s a quick summary of how our updated booking terms work:

• • More than 42 days before your stay:

    • • Pay either the deposit (as outlined above) or the full hire charge to secure your booking.

• • Less than 42 days before your stay:

    • • The full hire charge is required at the time of booking.

• • Security Deposits:

    • • In some cases, we may request a refundable security deposit to cover any damage or extra cleaning. We’ll let you know if this applies to your booking.

• • Final Balance:

    • • If you’ve paid a deposit, the remaining balance is due 42 days before your stay. If not received in time, your booking may be cancelled.

Updated Terms & Conditions

We’ve also refreshed our Terms & Conditions, which will apply to all bookings from 2026 onwards.  Please see link below to read the full Booking Terms &Conditions.

This update helps us continue to deliver the high-quality experiences you expect, while also allowing us to plan and prepare for your visit with confidence.