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Coronavirus Guest Update

Our Reception and Reservations team are experiencing extremely high call volumes and e-mail traffic.  Please may we request your patience during this time, we will respond as soon as we can.

Thank you


Holiday Bookings at Woodhill Park - Latest Update

Woodhill Park remains closed to guests. 
The earliest that we may be permitted to open will be 12th April.

Following the Government announcement on 22nd February 2021 the roadmap to easing restrictions was detailed by the Prime Minister.

Self-contained holiday accommodation in which all facilities (including for sleeping, catering, bathing, and indoor lobbies and corridors for entry and exit) are restricted to exclusive use of a single household/support bubble can reopen.

What does this mean for guests hiring accommodation or touring pitches at Woodhill Park?

Caravan Holiday Homes
Our accommodation will be available for hire.

Touring & Camping 12th April up to 16th May
For guests staying between 12th April and 16th May, it is presently unclear whether we will be able to provide toilet and shower facilities for your use, with likely only water points and chemical toilet disposal points being available.
We regret this may mean we can only accept bookings from units which have their own internal self- contained washing and toilet facilities.

We are urgently seeking clarification on this matter and will post further details as soon as it is available.
For touring & camping guests with bookings for the period 12th April to 16th May we would request your patience while we wait for this clarification to be received.

Other Park Facilities
We are also seeking clarification which facilities will be available and if changes are required to their operation, we again request your patience while we wait for this clarification to be received.

GUESTS WITH BOOKINGS AT WOODHILL PARK DURING THE PERIOD TO 11TH APRIL
If you have an existing booking during the period up to the 12th April, we will be contacting you in date order to amend your reservation, your options are listed below.

Your options for arrival dates up to 11th April 2021

  • You can transfer your break to a later date in 2021 - If the new break cost is lower in price than the original, we will refund the difference, if the cost is higher, then we will ask you to pay the difference.
  • Credit Note - If you are unsure of the date you wish to transfer your break to, we will offer a credit note valid for 18 months from the date of arrival of the booking in question to use towards a future reservation.
  • Refund - If you decide to cancel rather than transfer your booking, then you will not pay the balance of the hire charge and we can refund your deposit. If you have paid the balance, we can refund the total holiday cost.
  • If you would prefer not to wait to be contacted and would like to secure an alternate date, please book online and email us your new booking reference and your old booking reference. Our team will transfer the balance paid on your existing reservation to your new reservation and refund any refund any credit you may have.

Please be aware that our school holiday weeks have been almost at full occupancy for 2021 since last year.

We thank you for your patience and understanding and very much look forward to welcoming you back to Woodhill Park once we are permitted to reopen.


Woodhill facilities 12th April to 16th May inclusive

12th April to 16th May inclusive (subject to Government Guidelines)
We have provided below a summary of facilities that we expect to be available at Woodhill Park during the above period.

Reception

 

Shop

 

Holiday Home Sales at Kelling Heath

 

Launderette

 

X

Petanque

 

Tennis

 

Chess

 

X

Mini Golf

 

X

Huff & Puff cycle hire at Kelling Heath

 

Play Area

 

Pop Up Food Vendors

 

X

Activities

 

X

Touring Facilities (toilets & showers)

 

X

Chemical Disposal Points

 

Water Points

 

 


Woodhill facilities 17th May to 20th June inclusive

17th May to 20th June inclusive (subject to Government Guidelines)
We have provided below a summary of facilities that we expect to be available at Woodhill Park during the above period.

Reception

 

Village Store

 

Holiday Home Sales at Kelling Heath

 

Launderette

 

Petanque

 

Tennis

 

Chess

 

Mini Golf

 

Huff & Puff cycle hire at Kelling Heath

 

Play Area

 

Pop Up Food Vendors (selected dates)

 

Activities (during school holiday weeks)

 

Touring Facilities (toilets & showers)

 

Chemical Disposal Points

 

Water Points

 


What our guests are saying:

Great week away staying in holiday home at Woodhill, our family favourite destination. Thank you Woodhill

C Wood